Contact Us
The Ermoleve team is always here to assist with your questions and inquiries. Below are the various ways you can reach out to us for support.
Our customer service hours are Monday to Sunday, 8am-6pm GMT, and we’re ready to help whenever you need us.
Send Us an Email
Feel free to drop us an email at support@ermoleve.com , and our team will typically respond within 24-48 hours.
For the fastest response, please send only one email—this helps us reply in order of receipt, ensuring your inquiry stays in the queue and doesn't get pushed back.
If your query is about an order you’ve made:
For legal and security reasons, and to help us assist you quickly, we need to authenticate your customer profile. Along with your order number, please provide at least two of the following details:
- Full name on the order
- Full delivery address
- Full billing address
- Email address used to place the order
This will help us process your inquiry more efficiently!
Returns
If your query is regarding a return, please visit our Return Page
Other Inquiries
If you’re interested in collaborating with us, please reach out via support@ermoleve.com Be sure to include your social media handles, account insights, and let us know where you’re from and how you discovered us. We’d love to hear your story! Our team will get back to you as soon as possible.
For legal inquiries, please email legal@ermoleve.com and your message will be directed to the appropriate team.